The Independent Service that Assesses Compensation Claims
“No win, no fee” (sometimes described as “no foal, no fee”) is the way most accident claims or medical negligence claims in Ireland are taken. The solicitors and the barristers are only paid if the case is successful. The flip side of this is that they will only take the case if they think it is a good one. However, the legislation governing how the legal profession operates makes it illegal to advertise on this basis.
So what this means is that a solicitor cannot take out an ad offering services to you on a no win, no fee basis. It does not mean that they cannot provide services to you on this basis, because that is exactly what they do for clients every day. It’s a pretty silly regulation when you think about it.
One might be forgiven for thinking: “Yea, well that’s good – it stops ambulance chasers and other shysters from promoting dodgy claims.” Well, with all due respect to the legal establishment, that was pretty lazy thinking. Preventing respectable professionals from telling genuine people who have suffered injury or loss because of accidents or medical negligence that were not their fault of their entitlements and how those professionals may be prepared to help them is not going to do anything about the ambulance chasers or the shysters. In fact, it might allow the general public to have a better idea of how to avoid them, in allowing the honest professionals to describe accurately and honestly how their services work.
Solicitors are generally highly skilled and highly qualified. Their most valuable assets are often their integrity and self respect. They are not going to take on a claim that’s dodgy. They’ve also got bills to pay and a business to run, so they expect to be paid properly for what they do and they’re not going to waste their time.
If somebody comes to them having suffered an accident or medical negligence they’ll meet them and go through what happened to them in detail at no cost. They’ll investigate what happened and, if necessary, get an opinion from a barrister, again at no cost. If at that stage,they come to the conclusion that the person does not have a case, or is unlikely to be successful in their case,they will not take the claim on and they will explain to the person in detail why not. That person will walk away with nothing to pay and is perfectly entitled to seek a second opinion if they don’t like the first.
On the other hand, if the person has a case because they have suffered injury or loss due to an accident or a medical negligence event that was not their fault,the solicitor will be prepared to act for that person on the basis that they will only get paid for what they do if the person’s claim is successful and they will provide the person with a written guarantee to that effect. Terms and conditions will apply, but as the nice man in the ad for the bank says, no sneaky ones!
When you think about it, if lawyers weren’t willing to work on this basis, serious injustices would result. Imagine, for instance, a case where a child is injured at birth with lifelong consequences because somebody didn’t take appropriate care during the delivery. That child or the child’s parents are not going to be able to fund expensive lawyers’ fees upfront. If they were unable to bring a case because of that fact, this would suit the person who was responsible and their insurance company very well, as it would result in an awful lot less claims.
On a more practical level, if someone is injured in a road traffic accident or an accident at work that was not their fault, and they find themselves out of work as a result, they are not going to be in a position to afford even modest outlay to see if they have a case. If they had to pay upfront to investigate whether they were entitled to bring a claim, most just wouldn’t be able to.
The way the insurance industry works is that if you have suffered a genuine loss you have to bring a claim to recover it. However, it pays the insurance industry to drive down the cost of claims by portraying the very act of bringing a claim in an unfavourable light. Those ads on the radio for the guy putting his hand in your pocket: you guessed it – they’re funded by the insurance business. Just recognize it for what it is.
Bear in mind too that the insurance industry is perhaps the biggest and most well funded interest group in our society today. They do a very good job at putting a message out there that there’s something vaguely dishonest about this whole claims business.
Of course bringing a false or exaggerated claim is dishonest and illegal. Those who do so face the risk of having to pay the entire legal costs of the person against whom they have falsely claimed. They can (and should) also be prosecuted. But genuine people who have suffered injury or loss because of someone else’s negligence are entitled to be compensated and they should not make any apologies for doing so.
So, most accident claims and medical negligence claims are taken on a no win, no fee basis. As a profession that is what solicitors generally do.
Since 2001, we have built up a great panel of solicitors, loss assessors and other experts in assisting with compensation claims, and now we’re looking to expand that panel. Our experts always aims to get members of the public the maximum compensation they deserve for incidents they have been involved in.
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